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Lost & At-Risk Customer Recovery

Most dealerships lose 70% of their service customers within 3 years of purchase. These “lost souls” represent one of the biggest missed profit opportunities in fixed ops.

Why Customers Defect

  • Perception that independents are cheaper.

  • Poor communication from dealerships.

  • Lack of consistent retention campaigns.

Recovery Marketing Strategies

Service.NaturalLead.com specializes in:

  • Identifying at-risk customers before they defect.

  • Running win-back campaigns for lost customers.

  • Delivering value messaging (“Why Service With Us”).

Example ROI

Recovering even 5% of lost customers can generate hundreds of thousands in service revenue annually.

♻️ Don’t lose your customers to quick-lube chains.

👉 Win them back with NaturalLead

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